How Poolplayer Processes Personal Data
This privacy policy explains in clear terms what data is processed when using the portal, why this takes place, and what rights the data subjects have.
1. Controller
[Unternehmensname, Anschrift, E-Mail und Phone eintragen]
Privacy Policykontakt: [Kontakt oder Privacy Policybeauftragter, sofern erforderlich]
2. Processed data
- Basic and contact details for registration and communication
- Login, role and profile data
- Service requests, table data, locations, images, and documents
- Provider details, service areas, deployment regions and credentials
- Quote, order, status, schedule, and message data
- Payment, membership, commission and billing information
- Technical access, log and security data
3. Purposes and legal bases
Data are processed in particular to provide the portal, manage accounts and roles, handle and broker enquiries, communicate, perform contracts, process payments, prevent abuse and ensure system security.
- Contractual and pre-contractual measures: Account, enquiry, quotation, order and membership
- statutory obligations: Commercial, tax and documentation obligations
- legitimate interests: secure operation, error analysis, fraud and abuse prevention
- Consent: optional cookies, marketing or voluntary publications
4. Recipients and disclosures
Data may be transmitted to technical service providers, hosting and email providers, payment processors, as well as to providers or clients selected for a specific request. Contact details will only be disclosed to the extent necessary and depending on the respective workflow.
5. Payment providers
For memberships, commissions or other payments, PayPal and Stripe in particular may be used. In doing so, the respective providers process payment and transaction data either under their own responsibility or as integrated service providers. The procedures actually activated must be added before going live.
6. Cookies and similar technologies
Technically necessary cookies may be used for login, security, forms, and session management. Optional analytics or marketing technologies may only be activated following valid consent. Details can be found in the Cookie Policy.
7. Retention period
Data is retained as long as it is required for portal use, contract processing, security or statutory retention obligations. Afterwards it will be deleted or anonymised, unless there are legitimate reasons for further retention.
8. Rights of data subjects
Subject to statutory requirements, affected individuals have the right to access, rectification, erasure, restriction, data portability, and objection, as well as the right to withdraw consent for the future. There is also a right to lodge a complaint with a data protection supervisory authority.
9. Security and account protection
Poolplayer uses role-based access, technical protection measures and WordPress security features. Users should use a strong, unique password and must not share their access credentials.
10. Updates
This statement will be updated if functions, providers, legal circumstances or data processing activities change.
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