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Help Center

Answers, procedures and direct support

Choose the relevant section. All key questions for customers and providers are clearly organised and understandable without technical knowledge.

Quick Start

How can we help you?

The two sections lead directly to the relevant answers. Below you will also find the most important topics as quick links.

For Clients

Request a Service Safely

Information for private and commercial customers – from the initial enquiry through quotes and scheduling to data protection.

  • Service Requests and Suitable Photos
  • Compare and Choose Quotes
  • Costs, Appointments and Changes
  • Customer Account and Data Protection
FAQ for Clients
For Providers

Succeeding as a Partner

Information for specialist businesses and service technicians – registration, verification, jobs, quotes, membership and quality standards.

  • Registration and Approval
  • Review Requests and Submit Quotes
  • Membership and Commission
  • Quality, Obligations and Support
FAQ for Providers

Frequently Searched Topics

Request serviceStep by Step to the Right Service ServicesAssembly, Transport, Upholstery and Repairs Become a ProviderRequirements, Verification and Registration Provider PortalJobs, Quotes and Partner Features Privacy PolicyInformation on Data Processing Contractual BasisTerms & Conditions, Payment, Right of Withdrawal and Conditions
Any more questions?

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