Payment Terms
This page transparently explains which payments may arise between client, provider and Poolplayer.
1. Services for Clients
Price, scope of services, materials, travel, additional costs and payment terms are determined by the quote or the agreement with the performing provider.
2. Provider Membership
The planned introductory model is €49.00 per year; a regular annual price of €99.00 is intended later. The price displayed before completion, including duration, tax information and renewal rules, is always binding.
3. Commission
A commission of 5 percent is envisaged for a defined successful brokerage or acceptance event. Before live operation, triggers, calculation basis, due date, cancellations, crediting and proof obligations must be specified identically both technically and contractually.
4. Payment Methods
Depending on the enabled area, PayPal, Stripe or other methods may be offered. Available payment methods are shown in the respective checkout process.
5. Due Date and Default
The due date is determined by the offer, invoice or membership agreement. In case of default the statutory consequences apply; access may be restricted for outstanding platform claims after prior notification.
6. Invoices and Receipts
Invoices for the service are generally issued by the performing provider. Poolplayer issues receipts for its own memberships, commissions or services.
7. Refunds and Corrections
Refunds are determined by the legal basis, performance status, cancellation and the contract concerned. Misbookings or technically duplicate payments will be corrected after review.
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